Five things everyone really ought to know about already

Kiva.org was actually the inspiration for this list. I thought everyone in international development had heard of Kiva by now, but apparently that’s not true. A former colleague of mine was wishing she could find a way to give to Tajikistan in a way that let her see impact. I suggested Kiva, and was met with total blankness, because she’d never even heard of it. That made me think of all the other stuff I thought was obvious. Therefore, I bring you:

Five things everyone really ought to know about already

1) Kiva.org

Kiva is an NGO that supports microlending. Individual entrepreneurs are listed on the site, with a description of how much money they need and the projects they want to invest in. You can then choose who to support and how much you want to lend. Kiva devotees are passionate and vocal, and the lending experience is an awful lot of fun. Kiva consistently has more people who want to loan than qualified borrowers.

I think this kind of personal choice and connection is going to be important in the future of global charity. Combining the personal link with micro-credit is sheer genius, and it’s something we can all learn from.

2) Global Giving

Global Giving is an aggregator aimed at people who want to donate to global causes. You can search by location, topic, or though a nifty little donation wizard that helps finds projects to suit you (which introduced me to the concept of microhealth insurance). From a donor’s perspective, I love the idea of finding causes to support in a logical way that lets you do research, instead of waiting for someone to come to you and solicit a donation.

From an NGO perspective, this is a great way to gain committed donors who have genuine passion for what you do. For a small NGO, this is an amazing opportunity to access funds without having to invest in a fundraising infrastructure. Global Giving and organizations like them are the wave of the future.

3) RSS Readers

RSS is an acronym for a name that doesn’t really matter. The important thing about RSS is that it brings the content of websites to one place so you can read them easily. I use Google Reader, because I’m lazy, but there are a lot of choices. Just search for RSS Reader, and see what you come up with. By bringing everything to one place, it makes it much easier to keep up with new web content, saving you time and effort. Most of the smarty-pants people you meet who seem up-to-date on everything use RSS readers to accumulate all that knowledge. It’s hard to explain exactly why it’s so much easier to use one reader instead of visiting each site individually, but trust me, it is. Give it a shot and see for yourself.

4) Google alerts

I love Google alerts, which are basically searches that Google saves and runs for you on some kind of regular schedule that you select. You are emailed the results. I put a Google alert on any topic that seems like it might interest me – my current list includes several countries, “public health,” “maternal health,” and several other terms. If I’m not getting anything interesting, I dump the alert. I also have Google alerts set up for colleagues, former colleagues, and anyone else I want to keep up with, as well as my current employer and former employers. My Google alerts are the long-term memory I wish I had, remembering to hunt down information on everything I’m interested in, and they’re my antennae that sense information about what’s new in the world.

5) Twitter

Twitter.com is a microblogging site, where you can set up an account and post updates of up to 140 characters. It is a little like Facebook, because you sign up to “follow” people who interest you, and acquire followers of your own. I use Twitter to give people a sense of me as a person, to highlight web links that don’t quite fit in with my blog, and to flag things that I plan to expand into blog entries later.

The sense of community is powerful and addictive. I post the link when I write a new blog post, along with the topic, and a lot of people come over to check it out. People will often respond immediately and send me links they think I will like. I also use twitter for brainstorming – it gives me a chance to ask random questions and get immediate answers from a whole herd of interesting people.

Jargon of the day: NFIs


Jargon: NFIs

Translation: NFIs stands for Non-Food Items. This is a package of household items such as blankets, utensils, and cooking pots given to refugees or internally displaced persons to help them survive in their new location. You can find the term in jargony, jargony action here. You can find a definition and discussion here.

Refugees International on aid workers and security

Refugees International is always willing to make a controversial point, and I respect them for it. They’ve got a great blog called world:bridge (side note – it’s an excellent example of an NGO using blogging to establish itself as an authority and engage people as partners and donors) which today features an insightful discussion of aid work in conflict areas. I don’t agree with everything they have to say, but they’ve got some excellent points and are thinking at a level of complexity about this topic that most people don’t bother with.

Heading Offline

I am heading North this morning for a week of vacation and my baby brother’s wedding. Wish me luck! Internet access is slow and hard to get at my destination, so it’s unlikely I’ll be updating until my return. If you need reading material in my absence, check out these bloggers:

Glenna Gordon, at Uganda’s Scarlett Lion writes about Uganda, obviously, but also broader issues of Africa and development.

Rupert Simons, a Liberia fellow, writes Adventures in Development.

[My] State Failure Blog offers geopolitcal analysis.

White African writes about Africa and technology.

Should you find yourself pining for my unique perspective, here are some posts I have been especially pleased with (that aren’t on the sidebar):

The ongoing Things I Believe in Series.

April 13 -20 was a good week for me.

Bad Granting

Relief vs. Development

See you all in ten days!

Reader Question – International Social Work

Dear Alanna,

I have one main question: from your experience, what would you say the need for international social workers is in NGOs?

Background info: I have an MA in international and I work for a NGO in the US, in their Africa dept – as a program associate, so I don’t go to Africa. I am going to go to (redacted) for a bit more than 3 months in September and will volunteer in a hospital that treats raped women. I know 3 months is not nearly enough to give me credibility, but that’s all I can do.

Now I’m thinking about going back to school. I am leaning towards a MSW that would allow me to focus on mental health and trauma. Do you think this would be valued in the NGO world?

Sincerely,

Katherine

 

Dear Katherine,

International social workers in NGOs – it’s a tricky question. There is a tremendous need for psychosocial help for survivors of disasters, and NGOs are paying more and more attention to those needs. International Medical Corps has some useful links: http://www.imcworldwide.org/content/media/detail/1379/. A social work background would fit in nicely and meet a need.

That being said, everyone I actually know with an MSW who works in international development is doing something unrelated. It ends up being treated as just another master’s degree – a credential for a job that requires that level of education, but not a set of technical skills that are actually used in daily practice. Since you already have a master’s degree, I am not sure what the value added would be for you.

Your best bet might be to spend a year or two doing other things to build your skills and background on trauma and mental health. Your volunteering is a great start. Maybe you could also volunteer with trauma victims when you come back to the US? I know the DC Rape Crisis Center will train people to be advocates and answer their hotline. There must be other opportunities as well. You can put that kind of thing on your resume and frame yourself as having the right background and then start applying for the jobs that you feel passionate about.

Here’s an obvious thing, but just in case you have not thought of it – have you searched idealist.org or a similar site to see what jobs require an MSW, and if they interest you?

Best,

Alanna

Things I don’t believe in #3 – Most Kinds of Evaluation

Most forms of monitoring and evaluation annoy me. Instead of serving their true – and vital – functions, they are pro forma decorations created externally and staple-gunned onto a project once it’s already been designed. Usually a clean-looking table featuring a timeline and a list of indicators they plan to measure. I loathe those tables, for a lot of reasons.

Monitoring and evaluation are not the same thing. The purpose of monitoring is to observe your program as you do it, and make sure you’re on the right track. The purpose of evaluation is to determine whether you are meeting your goals. These should not be confused.

Let’s use a hypothetical project. Say you’re trying to reduce infant mortality rates among young mothers in rural Bangladesh. That’s your goal. You need to start by defining your terms. What’s a mother? Just women with children, or pregnant women too? And exactly how old is young? So, decide you want to work with pregnant women and women with young children, and they must be under the age of 25. How do you want to keep these children alive? You decide to teach young mothers how to take care of sick children, and how to prepare nutritious food.

Your monitoring should make sure you’re reaching as many young mothers as possible. It should make sure that your educational efforts are well-done include accurate information. It should make sure you’re reaching young mothers, and not grandparents or childless women. Are you actually doing the stuff you said you would? Are you doing it well? That’s monitoring.

Evaluation is about whether you’re reaching your goal. You could be doing great education on children’s health and nutrition. Your young mothers could love your trainings, and lots and lots and lots of them could attend them. Your trainings could be amazing. But improving mothers’ knowledge may not actually decrease infant deaths. That’s what your evaluation will tell you – if your program actually achieving your goal.

What do these questions have to do with the neat little table on page 17 of your proposal? Very little. Monitoring, to be useful, needs to be constant. It can be based on very simple numbers. How many teachers/doctors/lawyers/mothers have you trained? Are the trainings still attracting participants? When your master trainers observe trainings, do they still like them?

Once you start getting answers to these questions, you need to use them. That’s why it’s better if managers collect monitoring data themselves. If participants don’t like your trainings, find out why, and fix it. If you’re not training enough people, maybe you’re not scheduling enough trainings, or maybe you’re not attracting enough participants. Monitoring is like biofeedback. Observe. Measure. Make your changes.

Evaluation happens less often. You’re not going to see impact in a month, maybe not in a year. Annually is usually often enough for evaluation, and you can get an outsider to do it. The important thing about evaluation is that your team needs to believe in it. If you get to the second year of your project, the project your team loves and you’ve given your blood and sweat to it, and the evaluation says it is not having any impact – your heart breaks into a million pieces. It is tempting and easy to simply decide the evaluation is wrong and keep wasting money on a project which just doesn’t work. You need a rock-solid evaluation you can trust so that if it tells you to change everything, you actually will.

(photo credit: leo.prie.to, chosen because I have no idea what it means)